Refund Policy

Explorer Pass is a one-time digital purchase.

Access is granted immediately after successful payment.

Because digital access is available instantly, purchases are generally non-refundable after activation.

Request review

If you were charged in error, experienced a technical problem that prevented Explorer Pass from activating, were charged more than once, or believe there was another billing mistake, contact us.

homepassport.app@gmail.com

How refunds are handled

We review refund requests individually.

Approved refunds are returned to the original payment method.